Nowadays, consumers have to give numerous consents to the processing of their personal data in many everyday situations, especially via so-called cookie banners. Because such consents occur so frequently, are often poorly designed and legally unclear, many people react with “consent fatigue” - they either simply click everything away or give their consent blindly without really understanding what they are consenting or rejecting. Even though the existing consent banners are so ineffective, their implementation causes an enormous amount of work on the part of the companies.
With Consenter, we mediate between consumers, service providers, regulators and technology providers. Our consent agent enables seamless and effective privacy control in the digital world. At the same time, our consent banners ensure that service providers process data in a legally compliant manner and effectively inform their customers about the purposes of data processing. This creates significantly more legal certainty for consumers, service and technology providers while at the same time increasing trust in the processing of personal data as well as the efficiency of the rule of law.
As a third-party service provider, proving GDPR-compliance to your business customers increases legal certainty on all ends and makes you stand out from your competitors
Learn moreConsenter is going to be a data intermediary service that specializes in the management of data protection consents. Our intermediary service provides an infrastructure with legal, technical and organizational components that service providers can implement in their online services (e.g. websites, mobile apps). In addition, we offer our service as white label solution: Other platforms, such as those for managing consents (CMPs), may integrate our designs into their own solutions. Last but not least, the service will also be implementable in specific “offline” contexts, such as in the medical sector or when entering buildings. Consenter is currently in the final test phase, which means that rule-based data usage is already technically and legally possible.
Consenter was developed based on the results of numerous interdisciplinary research projects in the course of more than 10 years. All product components were intensively qualitatively tested in numerous workshops and interviews with laypeople and experts as well as quantitatively approved in large-scale user studies. With the help of this research apparatus, we are able to continuously iterate and improve the most effective designs with Consenter and, thus, set the state of the art.
We are developing a universal consent standard to simplify and unify privacy management across websites and services. Our goal is to ensure that users are no longer faced with varying consent banners but can rely on a consistent, clear framework for making informed privacy decisions. Additionally, this standard eases compliance for service providers by enabling seamless integration of technical signals without complex coordination. The standard incorporates existing privacy initiatives and ISO standards, and it supports flexible consent options, especially for the European legal context. It is freely accessible and designed for broad adoption.
In order for consent agents to fulfil their function as broadly as possible and thus enable the innovation potential of personal data, several technical, legal and organizational requirements need to be specified and standardized. This includes specifications and standardization at the level of the visual (including semantic) interface, the technical interface and with regard to legal and organizational governance aspects. We trust in the power of communities and follow an open access and open source approach making as much as possible publicly available so that others can build on it. Only together, we can restore trust in the processing of data and the efficiency of our state.
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We empower consumers to make informed decisions to protect their privacy. To do this, we draw on over six years of research in the fields of law, design and behavioural science.
Through our participatory development processes, we make sure to address all conflicting interests when designing consent banners and other data protection mechanisms. Applying a continuous prototyping and validation process, we constantly improve the state of the art. By doing so, we help develop a dynamic market towards ever more effective legislation. In this way, we aim at realising the full potential of data-driven innovation while living the European values, in particular, privacy, security and the rule of law.